N.C. Ecosystem Enhancement Program
     

Policy, Process, and Procedures Manual


Master Copy

As a continual improvement tool, this manual is a work in progress intended to guide us as we

work to reach our goals of protecting and enhancing the natural resources of North Carolina.


Table of Contents

Section 


     

1.         Introduction

1.1       Purpose of the PPPM

1.2       Background on EEP

1.3       Organization of the PPPM

 

2.         Scope of PPPM

2.1       Scope of Application

2.2       Overview of EEP Core Processes

 

3.         Normative References

3.1       Memoranda of Agreement

3.2       Statutes and Regulations

3.3       EEP Documents

3.4       DENR Documents

3.5       National and International Standards

 

4.         Terms and Definitions

4.1       General Terms

4.2       Administrative and Organizational Terms

4.3       Mitigation Process and Watershed Assessment and Planning Terms

 

5.         EEP Management Systems Overview

5.1       General Description of the EEP Management System

5.2       Document Control and Records Management

5.3       EEP Process Maps

 

6.         Management Responsibilities

6.1       Management Commitment

6.2       Customer Focus

6.3       Quality Policy

6.4       Management System Planning

6.5       Responsibility, Authority, and Communication

6.6       Management Review Process

6.7       Training Identification

 

7.         Resource Management

7.1       Resource Management Policies

            7.1.1    Training Policy [reserved]

            7.1.2    Telecommuting Policy

            7.1.3    Use of State Motor Vehicles

            7.1.4    Safety Policy

7.2       Provision of Resources

            7.2.1   Supplies Ordering

7.2.2   Travel and Training Authorization

7.3       Human Resources Procedures

            7.3.1    Talent Acquisition

            7.3.2    Benefits/Payroll Management

            7.3.3    Training Requirements

            7.3.4    Managing Quality Performance (MQP) Evaluation

            7.3.5    Human Resources Subprocesses

7.3.5.1    Time Reporting

7.3.5.3    Position Status Change

7.3.5.4    Grievance [reserved]

7.3.5.5    Rewards and Recognition

 

7.4       Infrastructure Procedures

            7.4.1    Reserving Facilities and Equipment

7.4.1.1    Reserving conference rooms

7.4.1.2    Reserving equipment

7.4.1.3    Reserving vehicles

            7.4.2    Reporting Accidents

7.4.2.1    Reporting Accidents

            7.4.3    Computer Support

7.4.3.1    Non-emergency computer support

            7.4.4    Procedures for Surplus Computer Property

 

8.         Work Processes - (Please note: Work processes are in review & undergoing updates)

 

8.1       Policies Relating to Work Processes

            8.1.2.1   PACG Concurrence: Beaver-Influenced Wetland Preservation Guidance

            8.1.3.1   PACG Concurrence: Use of Excess High Quality Preservation as Compensatory Mitigation Beyond the Transition Period

            8.1.3.2 PACG TC Guidance on Expanded service area for mitigating impacts within the Lower Catawba River Basin (HUC 03050103)

 

8.2       Planning Procedures

8.2.1    Strategic Operational Planning

8.2.1.1    In-lieu fee mitigation request process (combined)

8.2.1.2    In-lieu fee process (nutrient offset)

8.2.1.3    Nutrient offset project proposal process

8.2.1.4    DOT mitigation request process

8.2.1.5    Projection data

8.2.1.5 Receipt and validation of DOT impact projection data

8.2.1.5 Project by Project Selection and Review in Areas of Excessive Surplus

8.2.1.6    Analysis of DOT impact projections

8.2.1.7    Programmatic needs analysis

8.2.1.8    Annual update of target areas for public information

8.2.2    Basinwide Watershed Restoration Planning

8.2.2.1    Developing River Basin Restoration Priorities

8.2.3    Local Watershed Planning

8.2.3.1    Local Watershed Plan Development

8.2.3.2    Phase IV of Local Watershed Planning

8.3       Implementation Procedures

8.3.1    Full Delivery Projects

8.3.1.1    FDP Implementation and Oversight

8.3.2    Capital Mitigation Projects

8.3.2.1    Property Acquisition

8.3.2.1.1    Identify and Approach Landowners

8.3.2.1.2    Conduct Initial Assessment

8.3.2.1.3    Determining Need for and Scope of Feasibility Study

8.3.2.1.4    Site Name Guidance

8.3.2.1.5    Project Review Committee Coordination

8.3.2.1.6    Property Acquisition for Design-Bid-Build Projects

8.3.2.1.7    Letter of Intent for Landowner

8.3.2.2    Project Planning and Design

8.3.2.2.1    Scoping and Contracting for Watershed Planning, Design or Monitoring

8.3.2.2.2    Restoration Plan Review

8.3.2.2.3    Preparing and Submitting Applications for Erosion and Sediment Control Permits

8.3.2.2.4    Preparing and Submitting Applications for 401 Permits and 404 Permits

8.3.2.2.5    Preparing and Submitting Applications for Floodplain Development Permits

8.3.2.2.6    Preparing and Submitting Applications for CAMA Permits

8.3.2.2.7    Local and State Agency Projects [reserved]

8.3.2.3    Construction

8.3.2.3.1    Construction Management

8.3.2.3.2    Project Cost Reporting [reserved]

8.3.2.4    Post-Construction Monitoring

8.3.2.4.1    Monitoring and Remediation

8.3.2.4.2    Project Closeout for DBB

8.3.2.5    Budgeting and Reporting Stewardship Transfers

8.3.2.5.1    Budgeting and Reporting Stewardship Transfers

8.3.3    Preservation

8.3.3.1    Preservation Land Acquisition

8.3.4    Mitigation Credit Estimation

8.3.4.1    Estimating Credits by Type

8.3.4.2    Submitting Credits to the Ledger

8.3.5    Stewardship [reserved]

8.4       Contracting Procedures

8.4.1    Pre-Contracting Procedures

8.4.1.1    On-Call Design Firm Seletion Process

8.4.1.2    Preparing Memorandums of Agreement for Government-Owned Land

8.4.2    Contracting for Construction

8.4.3    Change Orders

8.4.4    Contracting for Full Delivery Projects

8.4.5    Contracting for Nutrient Offset [reserved]

8.4.6    Terminating Contracts [reserved]

8.4.7    Contracting with State Agencies as Vendors

8.5       Accounting Procedures

8.5.1    Budgeting Procedures

8.5.1.2    Prepare and Send DOT Biennial Budget

8.5.2    Accounts Receivable Procedures

8.5.3    Accounts Payable Procedures

8.5.4    Reporting Procedures

8.5.5    DENR Annual Fiscal Closeout

8.5.6.1    Implementing Annual ILF Fee Adjustment

 

9.         Measurement, Analysis, and Improvement

9.1       Policies Relating to Measurement, Analysis, and Improvement

9.2       Monitoring and Measurement Procedures

9.3       Procedures for Control of Nonconforming Work

9.4       Procedures for Analysis of Data [reserved]

9.5       Improvement Procedures

 

10.       Index to Policies

 

11.       Index to Procedures